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limited URL access using EE

cdadelacy
Investigator
Investigator

I have a Data only sim used in a router.  Has anyone encountered not been able to access certain websites using EE? I can't access my online banking, torrent sites and the list goes on. Is this a common problem?

8 REPLIES 8
Peter_W
EE Community Support Team

Good afternoon @cdadelacy.

Welcome to the EE Community 😊

Could you please let us know a bit more about what's happening when you try to access these sites? For example do you see any errors? 

Also what bank is it you're trying to access here?

Peter

bristolian
EE Community Star
EE Community Star

Do you have any specific examples of sites you have issues with?

see screenshots[image: piratebay 2.png][image: piratebay 1.png]
I get the following "screenshot"[image: piratebay 2.png][image: piratebay
1.png]

I get the following and it only happens when i use my EE sim.  When i go back to my old network it connects finepiratebay 2.pngpiratebay 1.png

piratebay 2.pngpiratebay 1.png

Lesley_W
EE Community Support Team

Hi @cdadelacy 

Thanks for sending those across. 

It's worth checking your content lock is turned off if you are having trouble with some sites. You can see more about that on our How Do I Turn On Parental Controls on My Device? | page.

What error are you getting with your online banking?

Lesley

No screenshots there but PirateBay has been banned by Court Order, which should be obeyed by all big networks.

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