Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 187781 Views
  • 50 replies
  • 24 Helpful

Data gifting not working

I've been trying for the last 2 days to gift some data to my wife who has run out but keep getting the following message under both phones:"Sorry, we can't show this device's data right now. Please try again later."When looking in the usage pages its...

mpr1111 by Investigator
  • 633 Views
  • 5 replies
  • 0 Helpful

unable to gift data

I have quite an urgent requirement to gift some data to my daughter at university as she has run out but the web site has been saying. "We will have it fixed soonSorry, we can't show this device's data right now. Please try again later" Any idea on w...

trev99 by Visitor
  • 939 Views
  • 3 replies
  • 4 Helpful

Resolved! gift data

is anyone still having problems gifting data as i am unable to do so today

C2901 by Visitor
  • 570 Views
  • 3 replies
  • 2 Helpful

Exeter

Why for the last 2days I can’t transfer data ?

MZH10 by Visitor
  • 337 Views
  • 1 replies
  • 0 Helpful

Gifting data not working

HiI haven’t been able to gift data to my sons phone through the app. I have had an error message since last week that says we cannot get this information at the moment. Try again later.And I haven’t been able to call because my call won’t connect.Any...

Kellyp85 by Explorer
  • 436 Views
  • 1 replies
  • 1 Helpful

Cant see second data only sim in my account

I bought a 120GB data sim last year for mifi use. I have now used up the data and so I have bought another 120GB  sim (with different mobile number) to replace the expired one .This second sim has been installed in the mifi device , I activated it vi...