Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 213531 Views
  • 50 replies
  • 24 Helpful

Resolved! Watch data on no frills unlimited

Hi all, I have a no frills unlimited plan, but I got a free samsung watch 7 with it, how can I add the watch data add on? I dont think it comes with the no frills plan, but I cant find a way to add it on.Any ideas?

Unable to play certain apps/games without a VPN

HiRecently I noticed a problem with certain apps being unable to login/load completely. I contacted the companies in question and there wasn’t any issues.I even tried logging in using WiFi and it worked and also tried logging in on different devices ...

dfcmp by • Visitor
  • 744 Views
  • 1 replies
  • 1 Helpful

Usage texts

Myself and my family are new to EE, joined 2 months ago. I have 5 sims on my account, all are unlimited data, text and calls. Spend cap is set at £0 on all of them. We all keep getting texts saying "Hi from EE. Your phone usage is higher than usual. ...

43gb used up in 3 hours?

    So, I just moved into a new house and we don’t have any wifi so it’s been a big struggle with managing data, etc. This morning at 12:30am, my data ran out so I bought a brand new pack which redeemed and gave me my usually 43.5GB (see photos attac...

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Resolved! Unable to gift data.

 Struggling to gift data to my kids, all on the same billing account and have gifted data on the past. Any ideas why I can no longer gift data to my kids.

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Zornna by • Visitor
  • 816 Views
  • 1 replies
  • 2 Helpful

Mobile data isn’t working

I’ve recently upgraded to unlimited data and it was working fine for the first two days but now I only get a few minutes of it working a day does anyone know how to help? It was fine all the time before I upgraded but now it’s just not working

RichardIV by • Investigator
  • 1469 Views
  • 5 replies
  • 5 Helpful

Resolved! Rocking with gifted data.

Hi guys, I have unlimited data with my EE account my 2 children have 10GB on theirs. Every month I gift 40GB to each of them giving them 50GB.  We all have a roaming pass and when we go abroad I understand I have a fair usage policy of 50GB. But what...

Resolved! Data

Can I buy data for a ee pay as you go user if I amo O2.

Reg123 by • Investigator
  • 1084 Views
  • 4 replies
  • 1 Helpful