Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 184763 Views
  • 50 replies
  • 24 Helpful

Gift data

Why can’t I gift data tried for 2 days now 

Backjhoy by Visitor
  • 323 Views
  • 1 replies
  • 0 Helpful

Gift data

I have been unable to gift data now for over 24hrs it keeps telling me your fixing the issue but nothing has happened 

BeccaBay by Investigator
  • 386 Views
  • 3 replies
  • 2 Helpful

Gifting data

Won't let me, I have 98gig left and won't work.Also this is the single worst website I have ever used . Ee this is terrible

Mobile data

I have paid for my mobile data but still not being able to use I have the order number and proof but can not get through any workers or help how do I solve this

Data gifting error

Trying to gift data to my wife's phone, and keep getting an error message that doesn't allow me to complete it.I've gifted data many times in the past, without issues (both number are on the account), but now when I select the phone to gift, the this...

aarp by Investigator
  • 550 Views
  • 5 replies
  • 4 Helpful

Resolved! iPhone Personal Hotspot No Longer Working on MacBook or iPad

Hello EE Community, As of yesterday, I’ve been unable to connect my iPhone’s personal hotspot to either my MacBook or iPad. The hotspot shows up in the Wi-Fi search on both devices, but fails to connect, showing one of these messages:• Remote Hotspot...

Rawshi by Explorer
  • 4406 Views
  • 5 replies
  • 8 Helpful

Gifting data

Hi- not been able to gift data for 2 days now- says it can’t view allowance right now but is trying to fix the issue. Irritating as I use these accounts Ed to move data around- there’s plenty there. Anyone got a fix? It’s happened before then magical...

steve130 by Explorer
  • 441 Views
  • 3 replies
  • 1 Helpful