Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

My data is only working on something’s but not everything. What could this be

when on data and not Wi-Fi, not everything will open up on my phone. So I can open emails but not links from emails & some apps won’t open up either but some will. I’ve made sure that all are set to be used on data but they’re just not opening. How c...

mobile data not working on pixel 3a

I am able to make calls and send/receive SMS messages but I can no longer receive mobile data. I only noticed this about a month ago and previously I've had no problem with mobile data. I have tried the SIM in a different mobile and mobile data didn'...

Mobile internet is not working

Could you please advise, why mobile internet is not working? I have available data of 200 gb, phone calls and sms is working fine though.

Mobile internet not working , apps not opening

Resolved! Unlimited Data.

I have a 30day unlimited data contract. But when I review the MyEE app Data Usage Tab it show I have used xxGB ( where xx is the amount of data used) out of 100GB. Why is this if I have paid for an unlimited contact? Thank you.

Resolved! Sharing my account

How do I add my partner to my account so that she can share my data and allowances? She is out of contract with 3

Data remaining

Can you please tell me how many data I have? I cannot find it.

Data abroad

My contract started in June 2021 so as far as I was aware I could roam with my data, I’ve just received a text from ee on the boat to Spain saying I need to but a data plan. What’s the score ?

Data usage

I do not use my mobile data on my phone however I run out of data each month, therefore something on my phone is using my data in the background. I am not savvy with mobile technology therefore it is a puzzle to me what on my phone is using the data...

Unlimited data on a monthly

I bought a 30 day unlimited rolling contract. 3 days later stopped working. I'm now in Spain with no data