Why 25mbps speed cap?

Arvisz · ‎05-12-2023

Hi i would like to know why EE is putting u under 25mbps speed cap? I’m new to EE and never saw someone limit your speed this way. Looked to other plans and even if u pay 30£ a month u still getting that speed cap. Internet is ultra slow(ok in all uk it’s not perfect) and it’s even hard to use. Not to mention that u supposed to use 4g with 5g phone 😄 thanks for answers

XRaySpeX · ‎05-12-2023

Cuz you're on PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Arvisz · ‎05-12-2023

Yeah but after bad service u wouldn’t event think about changing to normal plan 😐

jayb5665 · ‎16-06-2024

That really isn't an answer, OP was asking why their speed should be capped, just because they are on PAYG, and i agree with them, a 25mbps cap in 2024 really is pathetic

XRaySpeX · ‎16-06-2024

No, @jayb5665? It's a condition of buying a PAYG plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rky · ‎16-06-2024

I have second line which is 10mbps capped for £10 a month, youtube etc all works well even in 1080 without buffering

On first line I have no cap so it is 450 to 550mbps on 5G

Other operator whose name starts with Th is giving 900mbps on same location but I’m happy with anything more than 100mbps if I tether.

Best Regards,
Raj