Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 132436 Views
  • 49 replies
  • 20 Helpful

Re: Happy customer

I was being paid every month 78 pound my internet is not working properly it's too slowly what's the problemthank you 

Roaming in the usa

please help- I’m in the USA and I can’t seem to Roam despite trying to buy a roaming pass- I can’t send texts or call the EE mobile number from my phone. I also didn’t get the standard roaming message when I landed. I’ve bought a wifI package to be a...

Resolved! slow internet speed on mobile

Hi. I just renew my plan to monthly SIM 10GB plan and after that my internet speed dropped rapidly. When I am connected to WiFi it is OK ( around 30Mb) but when I am conected using mobile data - speed dropping between 1Mb to 9Mb?Any Suggestions?

Resolved! How do I check my data usage

My data ran out very quickly this month - I was connected to wifi hiw di I check my data using sugar or find out why I went though my data so quickly can anyone help please 

KateJJ by Visitor
  • 1560 Views
  • 1 replies
  • 0 Helpful

Resolved! Problem z roaming

hello I have a problem I have 78 GB of internet left every month I buy a package for £ 20 50 GB. I am currently in Poland (2 weeks) mobile data stopped working for me, I got messages that the roaming conditions have changed and I have to pay extra an...

TomekLec by Visitor
  • 320 Views
  • 1 replies
  • 0 Helpful

Free unlimited Data for my birthday, is this a scam?

I've tried to google this and am getting some mixed feedback. When I try to send 'yes' to the 1216 number it says I may be charged which makes me hesitant it's legit. Can someone confirm this is a real offer?  

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MDS21 by Visitor
  • 1805 Views
  • 1 replies
  • 1 Helpful

mobile data not working on pixel 3a

I am able to make calls and send/receive SMS messages but I can no longer receive mobile data. I only noticed this about a month ago and previously I've had no problem with mobile data. I have tried the SIM in a different mobile and mobile data didn'...

djb74 by Investigator
  • 373 Views
  • 10 replies
  • 2 Helpful