Mobile

Daley3
Visitor

My mobile data isn’t working I have data but it doesn’t work for anything on my phone only works for WhatsApp but I can only send messages and receive them on there I cannot load voice notes or photos I have checked to see if my data is turned off for certain apps in my settings it is not any suggestion to why this is happening and how I can fix it ?

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Mobile data working for certain functions but not others, can often be caused by your content lock being set too strict. Try setting this to moderate or off..

https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off