Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

data roaming does not work in northern Cyprus

I want to claim a refund on unused data from a data package but I can't find how to do that.Here is why. I have a pay-as-you-go EE. I live in Cyprus (internationally recognised south side). I bought a data package at the weekend to be able to use it ...

Re: Gifting data

How do I gift data? I can't find the family usage tab.

Unlimited Data about to run out??

Hi,My current plan is unlimited data, although someone previously explained before (unlimited is NOT unlimited??) .Due to moving house in the past week and currently having no broadband my data has been shared between family members which is leaving ...

EE's data gifting policies are broken

This bothers me for two reasons, and I've raised complaints about both of them.I've been an EE customer for years, and last January (2023) I decided to make some changes to my account and add a second one on for my son.My account is unlimited data, h...

Resolved! Give data to my son’s phone

Can you tell me how I can give data to my son. I cannot login to my app.

Resolved! Mobile data

I need to put on more mobile data but how do I do it

My phone data has been suspended and I cannot access the my ee app

EE app is down and the data on my phones has been turned off

Re: Mobile data and messaging not working

Hi my phone data services have been playing up massively for a while now, won’t even load a web page. Reset mobile data services and restarted the phone many times.

Data Not Working

I have just moved over to EE, transferred my number over which was fully successful today, but my Data for £15 i bought with the sim is not working.

Gifting Data regularly unavailable

Why is funcionality both on mobile and web for Gifting data or managing your account so often broken?I have been trying to gift data to a family member for more than 24 hrs and its still not available.This hs happened on many occasions. Does your dev...