Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hi,I have been with EE since around Feburary 2023 and it's been great until recently.I used to play on my Xbox as did my son and we were getting around 45-50ms network latency (ping), now it is regularly around 300-400ms!Since the 25th of January thi...
I’m on holiday in France and I’m aware that there is a data cap of 50gb. I’m conscious that I don’t want to go over this limit, but I don’t know where to check how much I’ve used. I’m sure there used to be a place on the website where I could keep a ...
Hi,I am currently in the process of buying a new Google Pixel Watch 2 LTE.I am currently with EE on the 5G SIM Plan 24m 100GB, which is currently in my unlocked phone.Will the data I have, be available to my new watch as well as my phone? Basically I...
So, I've just had delivered a new EE mobile router 5G +sim £35 a month, the download speed is Atrocious, barely half a maps.My phone is better on 4G, trying to watch movies on a tablet is a joke.Why such a poor speed? Any answers please.
I am unable to gift data to another family member with a number on our family account. System states the intended recipient's number has unlimited data. Not the first time this has happened. Customer services 150 not answering calls.
My daughter has gone to Morocco. Can I remotely grant, or buy, data for her? I’m on a monthly contact with 3 of my children.
I have 5gb plan and there is 150gb data. The mobile internet speed incredible slow since 2024. Could explain why that happen?
Hi,I have two unlimited plans and two with data limits. When I try to transfer data from the unlimited plans to those with limits, an error pops up saying it failed, but when I transfer between those with limits, I can do so without any problems.
Ok so annoyed isnt the word ! i was persuaded to stay on an iphone and have had an iphone since iphone 4.. since getting the damn thing its been problem after problem and hey presto it doesnt fail to fk me up yet again ... i travel to Europe frequen...
Hi, how did you resolve this as having the exact same issue
