Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 134019 Views
  • 49 replies
  • 20 Helpful

Data gone in couple of days - operator data usage

This morning I received a message that all my data is used.I've been on Wi-Fi since Wednesday (19th) last week.On Friday (21st), I checked my balance and had 10.2 GB remaining. I checked my app data usage and I cannot see anything that amounts to 10 ...

WhatsApp Image 2023-07-25 at 08.16.26.jpeg
TimAhKin by Investigator
  • 1690 Views
  • 22 replies
  • 11 Helpful

Tes

Hey my name is desbele my data isn’t working 

Tesfay1 by Explorer
  • 261 Views
  • 2 replies
  • 0 Helpful

Resolved! Roaming abroad

Hi just wondering how I activate the 1 month roaming abroad plan

Nik_Bull by Visitor
  • 379 Views
  • 2 replies
  • 3 Helpful

Roaming data

Hi , why have I received a text from EE saying I’ve used all my data when I’ve purchased the £15.00 roaming abroad data package before I left the UK? 

Neilc2 by Investigator
  • 298 Views
  • 1 replies
  • 1 Helpful

upload speeds are awful!

Hihave recently joined EE and high expectations with brand reputationSo far at home, outside in the garden my average upload speed is under 1Mbps!the download isn't great either but even on the rare occassion when have had say 60Mbps download the upl...

All data gone overnight

Something strange happened overnight. I got a text from EE at 2:19am telling me I'd used 80% of my data. Then at 3:23am, all my data is gone. All this while I'm asleep in bed.I have an iPhone with OS fully up to date. WiFi is available for any backgr...

McDark by Contributor
  • 2701 Views
  • 31 replies
  • 19 Helpful