Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

My data

Hello I need help everytime I turn my data on it tells me to sign in to the network what should I do

Abroad

Hi, on holiday currently in the canaries with no access to calling on my phone. I can’t even call 150 to ask a query regarding my data

Change Subscription Packs and Mobile Data

Hi, I have been trying to purchase mobile data but every time I click on subscription packs, it says packs error. I want to change my subscription pack as well. I don't need that much data but I don't know how to change it. Can anyone please help me?...

Change plan

Hiya, I want to know when I can to change my plan , and only start to pay plan without my device? I was been told November a long time ago but I want to be sure and what I need to do .

Inaccurate Data Usage - Day 1

Dear EE,Today I joined EE and ported my numbers over. I have two SIMS under one account. On one SIM I have been on my phone all day and used approx 4GB. This is in line with the data counter on my iPhone. However, on my second number I have used more...

Gb

Hi how do I find out how many go I have left I am unable to register to the ee site

Help

How can I transfer data deom my number to my sons please

Data Roaming for Remote Worker

Hello, I work for a small business with a contract for 4 EE mobiles and we are taking on a new employee who is going to work from Spain or Portugual, with regular visits to the UK office every 5 or 6 weeks. We would be hoping to add another phone to ...

Resolved! US Roaming Issues

Hi everyone I hope you can help! I recently bought a roam abroad package for a month to use my iPhone data abroad - I’ve had roaming on my account and phone enabled for ages (I recently travelled across Europe with no problems). I’ve landed in the US...

Data gifting

Have been unable to gift data for more than a week. Keeps telling me it will be fixed soon and to try later. I now have one phone with 50Gb and two with zero. I’ve been doing it with no problem for a couple of years so I’m baffled.

Mobile Data

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