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Data gifting from unlimited 5g wifi router sim

CAH12345
Investigator
Investigator

‎26-11-2022 04:52 PM

 
0 Helpful
12 REPLIES 12
XRaySpeX
Grand Master
Grand Master

‎26-11-2022 05:33 PM

You may as long as it is not a 30-day 4GEE WiFi 30 day contract plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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CAH12345
Investigator
Investigator
In response to XRaySpeX

‎26-11-2022 05:58 PM

It is an unlimited contract for 24 months but when we select this sim to gift data on the mobile app it says no data to share. We have had it for two days and we have 2 more some on the family plan

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CAH12345
Investigator
Investigator

‎28-11-2022 01:15 PM

 We are still unable to gift data from our unlimited router sim, when we purchased our mobile phone sims we were told we would be able to gift data from the router sim but the app says we have no data to gift and we have to buy some.

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XRaySpeX
Grand Master
Grand Master
In response to CAH12345

‎28-11-2022 01:17 PM

Where are you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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CAH12345
Investigator
Investigator
In response to CAH12345

‎28-11-2022 01:19 PM

How do you gift data from an unlimited router sim to our mobile phones, ours says no data to gift it is less than a week since we started out 24 month contract

0 Helpful
CAH12345
Investigator
Investigator

‎28-11-2022 01:20 PM

In cornwall

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CAH12345
Investigator
Investigator
In response to XRaySpeX

‎28-11-2022 01:31 PM

In Cornwall

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James_B
EE Community Support Team
In response to CAH12345

‎28-11-2022 02:15 PM

Hi @CAH12345,

How much data have you used so far this month? You can only gift data from the first 100GB of your allowance.

James

0 Helpful
CAH12345
Investigator
Investigator

‎28-11-2022 02:33 PM


Allowance

959.96 GB left of 1 TB 16 Nov 2022 ACTIVE 15 Dec 2022 

but our giftable allowance says

Giftable allowances

null / 1MB

and we haven't gifted any yet

Data gifting history

No Data Gifting history available

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