Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 177978 Views
  • 50 replies
  • 24 Helpful

Resolved! Data Roaming

My children's phones are on my account. Two of them are going abroad soon. Do I need to purchase 2 data roaming passes or can I get one which applies to both?  Thanks

Les2474 by Investigator
  • 666 Views
  • 3 replies
  • 1 Helpful

Cannot gift data.

I physically cannot see the option to gift data, tried Google and can't find how I'm supposed to do it. Does anyone know a foolproof way to gift data? Thanks.

Kirsten88 by Investigator
  • 1206 Views
  • 6 replies
  • 4 Helpful

Data rollover not happening

Have 20GB monthly data package, with Gifting btw two numbers on same account, so that can share monthly. Currently, data allowance not rolling over on roll-over date, for last 4months. I travel frequently, regularly outside of U.K./Europe. Previously...

Data share

Where is the function to data share with my family

Hurpsta by Visitor
  • 549 Views
  • 2 replies
  • 1 Helpful

Shared plan

Hi, I've got a shared plan with my wife. It's her account with me as an added line.To allow access to the data sharing do I need to create my own ee account or do I sign into hers from my phone?So two sign-ins to the one account?Or do I create my own...

GordonR1 by Visitor
  • 619 Views
  • 3 replies
  • 0 Helpful