Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 174636 Views
  • 50 replies
  • 24 Helpful

Data only sim - france

we are about to travel to france in our Motorhome and I would like to add a data sim to my contract for the onboard router ehat is the easiest way to do this and how much would it be? 

T4sh4 by Visitor
  • 801 Views
  • 4 replies
  • 3 Helpful

Upgrading to more data.

Hi, when I took out my contract with EE two days ago, I was told that because of my credit history (I’m 19 and this is my first time having a contract so I guess that’s why) I wouldn’t be able to take out a contract that costs more than £54 a month. ...

AlfieB7 by Valued Contributor
  • 395 Views
  • 1 replies
  • 3 Helpful

Data roaming in US

Boy am I annoyed at the moment. My wife, and both sons all have EE monthly contacts. We are in the US and no one can access any mobile data.All 3 have received messages 3 days ago saying that the roaming plus pass was activated, presumably being char...

Tom251 by Investigator
  • 614 Views
  • 10 replies
  • 0 Helpful

Resolved! EU Roaming

Could someone confirm what fair use policy is in place for:£2 per day EU roaming?Roam Abroad Pass?Many thanks

Data in the USA -

my son is in the USA and I am trying to find a way to get Data onto his phone - any ideas? 

jimlar by Visitor
  • 308 Views
  • 2 replies
  • 2 Helpful

Con

Just noticed a ee SIM in Sainsbury's 20gb £10 a month so why am I only getting 7.9gb screwing the customers 

Gifting data on 7 day unlimited plan

Hello, If I take out the 7 day unlimited data plan, can I gift data? I've seen that 100gb can be gifted if on an unlimited data plan, but wasn't sure if this applied to the 7 day option too.ThanksDavid

Resolved! Data refund

I have just bought 2GB of data but then discovered I could have gifted some from another device. Apparently one can cancel at any time but I cannot see how to do that. Could anyone help please?

Starrr by Investigator
  • 601 Views
  • 5 replies
  • 0 Helpful

Travel data pass

Hi - I spoke to someone at EE who insisted I needed to have the Travel Data Pass added to allow my Roam Further add on to work. Having seen some warnings about the Travel Data Pass, I'm reluctant to have it enabled unless I really need to - does anyo...

lolly_p by Investigator
  • 863 Views
  • 7 replies
  • 3 Helpful