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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 176051 Views
  • 50 replies
  • 24 Helpful

No mobile data on Samsung Note 8 after porting from BT Mobile.

We moved from BT Mobile to EE last week but have not had mobile data since. Wi-fi fine but no mobile data. there is no 4g symbol at the top of our phones (both Note 8s) We called tech help 3 times now and nothing has solved the problem.  Configuratio...

jin_dru by • Investigator
  • 1132 Views
  • 11 replies
  • 4 Helpful

Resolved! Reset network settings abroad, now no internet!

I’m currently in Spain, and wasn’t able to log onto wifi anywhere, was suggested to reset network settings which I did. Now I see signal bars but not 3/4g or anything data related.saw that apparently I can’t manually add settings to an iPhone, so I d...

Resolved! Data Roaming

My children's phones are on my account. Two of them are going abroad soon. Do I need to purchase 2 data roaming passes or can I get one which applies to both?  Thanks

Les2474 by • Investigator
  • 656 Views
  • 3 replies
  • 1 Helpful
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