Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! 10GB monthly allowance, runs out, pay loads to use Internet!!

I'm new here and don't know if this Monile Data is best location vtonpost my question ? if not please can anyone advise or move to best place? I've had a monthly paying contract with EE since I was with a dying relative at hospital. Ee rang and pers...

Not able to access Reddit app whilst using mobile data?

Hiya, I’m really confused. About five days ago I tried accessing Reddit whilst out and about and it told me there was no connection. I sort of left it and when I got home I tried again whilst connected to Wi-Fi and it connected fine. I turned my Wi-F...

Accidentally received extra 86gb data

Now, I'm not complaining, but is there some sort of promotion going on? I just topped up £10 for my pack which I've been doing long enough to build up 13gb data, which is usually enough.This morning I topped up and sent the balance request 'ba' to 15...

Mobile data

Mobile data doesn’t work abroad? What could be the issue?

Holiday cottage - only used for 6 months per year - Needs EE data...

Hi there,I need some advice please!We have a remote holiday cottage that we use for a maximum of 6 months of the year. It has a nearby EE 4G mast which works brilliantly via a 4G router, allowing us to work from there etc. We use quite a lot of dat...

Gifting Data when Abroad

Hi, in the UK I am able to gift data between my accounts. I am currently abroad and am trying to gift data between two of my accounts both of which are in the UK (I'm not) and don't seem to be able to through either the app or logging in. Any ideas?...

Data gifting

I have a 24 month sim only contract, if I buy another new sim only contract for my son, can I gift him my data?also, can I gift data if its on PAYG sim?thank you!

Data roaming

I’m on holiday and I purchased additional data however I didn’t even get to use it and I received a text saying this has all been used?

Data

I topped my fone up yesterday and got a bundle with 70mb of data I have not havld it turned on but now today got a message saying data had ran out. How is this possible when I havnt used it

New to EE. Very slow 4G.

Hi , I recently joined EE couple month back. I have 160g of data on a Google Pixel 7. I have noticed in the last two weeks my mobile internet is soo slow it takes 5 to 10 seconds to load a simple Google search. Yet when I run a data speed check it al...