Issue

[Dean19621]

Hi sorry new to this but if I have any issue or complaint that I think the "help chat" are just fobbing me off, who do I write to with my issue.

Welcome any guidance

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[Dean19621]

Hi sorry new to this but if I have any issue or complaint that I think the "help chat" are just fobbing me off, who do I write to with my issue.

Welcome any guidance

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[XRaySpeX]

You can make a formal complaint to EE & if you don't get satisfaction after 8 weeks you can take it to EE's ADR provider. See Complaints code of practice and here is the Complaints Form at the foot of the page.

[Dean19621]

Thank you

I am sorry as am sure a daft question but
Any idea of the address I write to?

Thank

Get Outlook for Android<>

[James_B]

Hi @Dean19621,

Please see Make a complaint (ee.co.uk) where you can submit your complaint online or scroll down for details on how to submit a complaint via post.

Hope this helps.

James

[XRaySpeX]

Scroll to the bottom of the form & you'll find the postal addy at the foot under "Write to us".