Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hello all! Hoping to get a reply from the infamous @XRaySpeX Basically, I am using my apple mac on a hotspot from my iphone 12, and 3 sites give me different IP address. All in the 109.249.187.x range. If I ssh to a server on GCP, it gives me 109.24...
I want to add my Mum to my EE family account (so I am paying the bill), but in a way that she is able to keep her current mobile number (also EE). We want to switch her to the pay monthly £10 sim only plan, but it's essential that she can keep her ex...
I can’t gift data from my sons phone to my phone. He has enough data, but comes up with an error?
Got my first sim with EE yesterday as I’ve moved from o2 and put it in, I have full signal and stuff but the data isn’t working despite being turned on. It’s tells me to turn it on even tho it already is. It’s been 24 hours now and still can’t use it...
I am really confused with my may monthly wifi. I may for a 200GB monthly, the change over was today and it has only given me 10GB. I did have to top up twice last month. Could this have effected it?
I have a SIM-only plan, 40GB over 12 months. Monthly renewal date is the 9th of the month. My number has just been ported over from my previous network today and my data allowance for the month from 9/2 to 8/3 seems to have reset itself from roughly ...
Can’t send and receive data
If I get Roam Abroad AND Video Data Pass as 2 of the 3 Smart Benefits, is there still a fair usage policy? In the information it reads that the Video Pass means you DON'T eat into your data at all. Husband works in Europe a lot so can use a lot of da...
Hi,My partner has ran out of data and I can’t gift any using the app like I always do as she is totally out. I’ve tried calling but all lines are dead. Could you please give me a number that I can get through on. Many thanks Kris
Hi, I am trying to send some data to someone, but it keeps saying there is an error. The person needs the data I have spare Also I tried ringing 150 but didn't get to speak to anyone.
