Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

More data

Please may i buy more data to last me for 2 days

Data abroad

Will I get charged for using my data abroad? In france

Iphone keeps dropping to 4G in a morning

Quite often on a morning, my wifi on my phone keeps dropping back to 4G. I do not use EE for my home WIFI and that is OK as my laptop is connected fine - it just drops on my phone.Why does this keep happening?

Data pack

I want to buy internet data

Roam abroad

Hi, using my roam abroad allowance can I send a WhatsApp pictures holiday snaps etc using my my 4g rather than wifi without getting charged? Thank you

Mobile data

My mobile data doesn’t work,especially WhatsApp and other social media apps

Data

My phone doesn’t work when not connected to WiFi, I haven’t used any of my monthly limit and data roaming is on

No BT Halo double data

I was persuaded by BT to transfer my mobile SIMs to EE and told that I would still get double data. I switched over on the 27th September but still haven’t received the double data. What do I do to get this sorted?

Resolved! Mobile data temporarily turned off by operator for sim 1

This message has appeared a few times over the past week or so and my data switched off. When I switch the data back on I get this message again and the data gets switched off. Any idea what's going on? Thanks

Resolved! Gifting data

How do i gift data