Sending E mails

GT60 · ‎13-03-2023

Hi

I am having issues sending e mails today using my EE data, i can receive emails and access the internet.Sending using WiFi is ok.

Advice please

XRaySpeX · ‎13-03-2023

What error msgs are you seeing?

If you can receive emails & use the Net, then sending is exactly the same for using mobile data.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

GT60 · ‎13-03-2023

Hi It is a Samsung S22+ with the g mail app.

The error message in the outbox is Queued next to the message.

I have tried to refresh several times but still the same queued message after attempting to send.

It is my normal TalkTalk account and no settings have been altered, i can send emails if i turn WiFi on and ee mobile data saver is off.

Thanks

XRaySpeX · ‎13-03-2023

@GT60 : That's informative!

Who/what is providing your WiFi? Is it TT as your BB ISP?

What is the Port setting for the GMail app's Outgoing Mail Server (SMTP)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

GT60 · ‎13-03-2023

Hi

My WiFi / BB isp is TT

It is 587 STARTTLS connection security.

Not changed any setting and when using my WiFi everything is fine so cant be the settings.

I have also tried this In the Gmail app settings, select the TalkTalk account and untick Sync email for this account, power off the phone, wait a minute, power on and re-tick Sync email for this account and then see if the Outbox starts to empty. but that didn't work either.

Hopefully this will fix its self overnight

Thanks

XRaySpeX · ‎13-03-2023

The last time I used TT (Tiscali) email I had outgoing SMTP port 587 with NO encryption or maybe just SSL. Same for incoming POP3 port 995.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)