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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
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  • 50 replies
  • 23 Helpful

Gift data

Can’t give my family data on the app can you tell my why please many thanks stuart

Griff1007 by • Explorer
  • 309 Views
  • 1 replies
  • 3 Helpful

Gifting data

Anyone else having problems gifting data. Go through the process of gifting data, then press the gift data button and nothing happens! 

GL40 by • Visitor
  • 439 Views
  • 2 replies
  • 0 Helpful

Resolved! Roaming

Hello,I'm going to Italy for three days so I need to get more data as the roaming now is not included anymore with "Pay as you go". How much data can I get daily for £3?

Osvaldo36 by • Visitor
  • 338 Views
  • 1 replies
  • 0 Helpful

EE Mobile data disappointing experience

Most of the time I tend to use broadband to access the Internet, occasionally when I’m out and about it is handy to be able to access the Internet through Phone and 4G, but lately every time I try, there is no data available on my phone or should I s...

Gift data

A number in our family account is not showing. I am trying to gift data. 

Ericolson by • Visitor
  • 291 Views
  • 1 replies
  • 0 Helpful

Gift data

Hi. I'm not able to gift data. It's says try again later. And I've been waiting over 5 days. I'm the account holder 

Abbas3112 by • Investigator
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  • 4 replies
  • 0 Helpful

Resolved! Unlimited Data Add-on duration

How long does the Unlimited Data Add-on last for? Right now, on my account add-on page it says "Lasts for 0". This might be because I'm 4 days from a top-up, not sure, looks like a database glitch at your end. Makes me hesitant to buy it, but it coul...

Data not working

Hi, it’s been two days now and I cannot use my data. I have good reception and I have loads of data gb but then it was not working. It’s really annoying and I’m not happy with this. Can you please fix this for me

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