Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why has 60 gbs of data been stolen off me?

alexb82
Investigator
Investigator

‎03-07-2023 10:35 AM - last edited on ‎03-07-2023 11:25 AM by EE Community Moderator

I moved to new place and I do not have internet there, so  bought a mobile dongle. It game with 60 gbs of data I used 30 gbs, and I decided to pay 240gbs in advance. (This costs a lot of money 40 pounds) Anyway not only do I lose the data that comes with the dongle, it has taken 30 gbs off the data off my plan.) 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎03-07-2023 11:14 AM

@alexb82 : What does http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi say about your data & credit status?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP