Will my internet go off if I exhaust my monthly data usage

[babatunde87]

Will my internet go off if I exhaust my monthly data usage  

please note that I am on a contract and I pay monthly. 

[Christopher_G]

Hi @babatunde87 

Welcome to the community.

Yes, if you run out of data allowance, your phone will stop using mobile data. You'll be given the option to buy a data add-on, if you want to.

Chris

[Chris_B]

@babatunde87  Not necessarily it will depend if your contract has  stay connected included with it.  Stay connected data is extremely slow it’s mainly for emails/whats app it’s not really for browsing the net or other apps that require a fast data connection.  

[Arassat]

Hey - I've got that. Does that mean I'm still charged extra, or is it essentially free (even if it's slower and lower quality)?

[James_B]

That's right, @Arassat, there's no extra charge to use your Stay Connected Data.

James

[LesYoung]

I have made numerous calls to CS regarding the failure to add data to my mobile broadband sim. Months this has been going on.  Disgraceful service. I am going to move to vodsphone 

[Ali_A]

@LesYoung 

Are you using a Pay monthly data SIM or Pay as you go? 

Ali