Unable to use data in netherlands

Gtjordy23
Explorer

‎06-12-2022 01:09 PM

Hi,

i am unable to use data as I have travelled from London to Amsterdam.

not sure why? I thought I had the £2 add on

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎06-12-2022 01:19 PM

@Gtjordy23  have you enable roaming on your EE account? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Gtjordy23
Explorer
In response to Chris_B

‎06-12-2022 04:16 PM

@Chris_B yes, I have

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XRaySpeX
EE Community Star
EE Community Star
In response to Gtjordy23

‎06-12-2022 04:20 PM

That's on your MyEE a/c, not your phone. Did you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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