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Internet

Bharath197680
Explorer

‎05-12-2022 11:11 PM

I jst switched to EE(payg) from lyca network the number got switched this morning, but I'm unable to use internet i tried to change apn settings aswell but, I'm not getting any mobile data. I can't even receive the messages. I only can answering the calls. Hope someone could help me out with my issue! 

                                                      Thanks:)

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎06-12-2022 08:37 AM

Hi @Bharath197680.

What phone are you using?

What happens when you try to make a call?

Jon

0 Helpful
Bharath197680
Explorer
In response to Jon_K

‎06-12-2022 08:42 AM

Hei, jon I'm using Android vivo brand mobile, and i able to make calls but I'm unable to use internet and can't send text messages aswell. 

0 Helpful
Jon_K
Former EE Employee
In response to Bharath197680

‎06-12-2022 10:06 AM

Thanks @Bharath1976980.

Can you try restarting your phone?

Was your port completion date scheduled for today? It can take up to 24 hours for everything to work properly.

Jon

0 Helpful