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Payg data

Ashraf87
Investigator
Investigator

‎06-12-2022 05:59 PM

Since the app got updated and now the balances are showing, my data has been basically wiped.

Over the years I’ve managed to build up just over 1gb of data from free boosts and now it’s showing I only have 360mb. 

 

How do I get my data back? 

 

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎06-12-2022 06:32 PM

MyEE is not reporting usage correctly at the mo'. Instead text AL to 150 to see your allowances. EE are supposed to be looking into it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful