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Throttling of EE Mobile Data Speed on a regular basis

Wichney
Visitor

‎21-09-2026 09:59 AM

Why does my mobile data speed vary on a regular basis when in previous yrs it remained consistent. I have an Unlimited Data package and it was consistently reaching speeds between 300-500MB. Now this sits between 50-200MB. EE you have downgraded your service, Why? 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎21-09-2026 01:48 PM

@Wichney  more users connecting to the mast will have an impact on all users of that mast.  EE haven’t downgraded anything.   Also if there is a mast issue in your area the device is connected to a mast further away  and so are other users this will impact network speed. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.