Text offering me double data

[Lyndseymid82]

Hi I’ve had a text from 1122 offering me double data for free as I’m a bt and ee customer. This would be very helpful - but is the text message legitimate? Or is it a scam? Thanks 😊 

[Laura675]

Really? Because I tried and it told me I couldn't reply to that number. 

[James_B]

Welcome to the EE Community, @Laura675 🙂

What is the full error message you see when trying to reply to the message?

James

[JohnR1980]

Phone them direct 150 and they will set it up for you

[Ali6105]

Just had the same query and after reading the responses here I did reply. Got a message back from EE immediately after, can’t see it showing on my app yet but will check after my next bill. So it looks genuine. 👌🏻

[Rky]

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@Chuffy66 wrote:

I had the same text. Here's what it says

Hi XXXXXX

We've noticed that you've run out data more than once in the last 6 months. Not to worry, we've got something for you. 

Because you're an EE and BT customer, we can double-up the data on your plan. Totally free. 

So, you can double-up on gaming, chatting and streaming.

Simply reply DOUBLE to 1121

Terms apply. Text STOP to 2040 to opt out from all text message marketing.

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Looks genuine sms 😎

[Jopf]

Hi I have an ee mobile and a sky broadband account, I've received the double data text from 1122, does this qualify. 

[Katie_B]

Hi @Jopf. 

What is the full message you have received?

Katie

[JohnA7]

Hi James, I'm also nervous about clicking on an unsolicited text message. Surely if I am elegible for 'double data' (whatever that is) you could make the necessary changes to my account automatically, without me clicking on something? You are surely as aware as I am that I am a customer of BT and EE?

[Katie_B]

Hi @JohnA7. 

If you are unsure on a text, it's always best to check if it is legit first. 

Has your text also come from 1122?

Katie