Text offering me double data

[Lyndseymid82]

Hi I’ve had a text from 1122 offering me double data for free as I’m a bt and ee customer. This would be very helpful - but is the text message legitimate? Or is it a scam? Thanks 😊 

[Orcim]

My daughter has received the same message and now it’s confirmed as genuine she responded.  However, she just got an error message response text.

[James_B]

Hi @Orcim,

Welcome to the EE Community. 🙂

What error message did your daughter receive?

James

[Orcim]

@James_B , hi.  The message was

”Sorry, we couldn't recognise your request. Please try again.”

[James_B]

Hi @Orcim,

Please get in touch with Customer Care so a member of the team can apply the extra data for you manually.

They'll be happy to help. 🙂

James

[RichardFR]

Hi @James_B

How long does the double data offer last? Is it for the remainder of my contract, or just for the month?

Thanks 

[Christopher_G]

Hi @RichardFR 

It's for the rest of your current contract.

Chris

[Will147]

I didn’t follow that link but got in touch with EE direct and they added the data.So the offer is genuine,but I don’t tend to follow links unless I know it.Use EEs app.or your own search engine.

[SkipperRowan]

I’ve also received this:

Hi Xxx,

You've run out of your data, but as an EE and BT customer you can double the data on your plan at no extra cost.

Simply reply DOUBLE to 1122 right now.

And enjoy the freedom to chat, game and stream for longer.

Terms apply. Text STOP to 2040 to opt out from all text message marketing.

I receive numerous scam calls claiming to be EE so I am nervous to action it until I have confirmation that it is legitimate

[James_B]

Hi @SkipperRowan,

Welcome to the EE Community. 🙂

That's a genuine message from EE/BT. 

Enjoy your extra data!

James

[emd123bt]

Hi everyone

I received this text today, from 1122 and called EE to confirm whether it was genuine.

Please be aware - THIS IS A SCAM TEXT.

Despite any message previous in this thread - EE will only ever text you from the number 150.

Delete this message and do not respond to it - EE are aware of it.