15-03-2023 03:50 PM
Hi I’ve had a text from 1122 offering me double data for free as I’m a bt and ee customer. This would be very helpful - but is the text message legitimate? Or is it a scam? Thanks 😊
Solved! See the answer below or view the solution in context.
16-03-2023 08:20 AM
Hi @Lyndseymid82 @Chuffy66 @Gangan69,
I can confirm that is a genuine BT/EE offer.
Enjoy your double data!
James
15-03-2023 05:34 PM
15-03-2023 06:33 PM
I had the same text. Here's what it says
Hi XXXXXX
We've noticed that you've run out data more than once in the last 6 months. Not to worry, we've got something for you.
Because you're an EE and BT customer, we can double-up the data on your plan. Totally free.
So, you can double-up on gaming, chatting and streaming.
Simply reply DOUBLE to 1121
Terms apply. Text STOP to 2040 to opt out from all text message marketing.
15-03-2023 07:01 PM
Hi @Chuffy66
I'd recommend getting in touch with our Customer Care team so they can check your account and make sure you're eligible.
Jon
15-03-2023 08:49 PM
Hi Jon, I thought you guys were the customer care team! 😂 You must be able to let me know if the number is legitimate or not surely!? The text is exactly the same as the one posted above. Is the text from you guys or not?
Many thanks
Lyndsey
16-03-2023 07:43 AM
Ive had the same text. Does anybody know if its too good to be true?
16-03-2023 08:14 AM
Its not a scam. Ive just had mine added ☺️
16-03-2023 08:20 AM
Hi @Lyndseymid82 @Chuffy66 @Gangan69,
I can confirm that is a genuine BT/EE offer.
Enjoy your double data!
James
16-03-2023 09:47 AM
We're on a family sim. My son has had this text message, but I have not. I'm the main account holder. Why has he received it and I haven't? Can we get the double data if he replies to the text? Thanks.
16-03-2023 09:59 AM
Hi @suzie121,
Welcome to the EE Community. 🙂
It could be that your son's phone is setup as the lead phone on the account. Our Customer Care Team may be able to amend this if you get in touch.
Thanks
James