Step by step guide to remove content block

Andrew87kkk · ‎17-01-2025

Can someone give me instructions for removing my content block please

Chris_B · ‎17-01-2025

@Andrew87kkk you call customer support and request content lock to be removed and with a credit card you pay a refundable token to have content lock removed or you go to an EE store with date photo ID to make the request of content to be removed.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B · ‎17-01-2025

@Andrew87kkk you call customer support and request content lock to be removed and with a credit card you pay a refundable token to have content lock removed or you go to an EE store with date photo ID to make the request of content to be removed.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Northerner · ‎18-01-2025

Hi @Andrew87kkk

Read here:

https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.