Roaming

jack6874 · ‎03-09-2022

How do I get rid of roaming?

Schockwave · ‎03-09-2022

@jack6874 , you can also switch roaming off in settings via My EE App or the website. You should also be able to do so via the settings on your phone, but if roaming unless you pay to use roaming data whilst abroad, it will not use any data.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

XRaySpeX · ‎03-09-2022

Don't use your device while aboard unless over WiFi.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Schockwave · ‎03-09-2022

@jack6874 , you can also switch roaming off in settings via My EE App or the website. You should also be able to do so via the settings on your phone, but if roaming unless you pay to use roaming data whilst abroad, it will not use any data.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.