Community Activity

Very bad voice over WiFi

I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...

Posiedon by Investigator
  • 49 Views
  • 4 replies
  • 0 Helpful

Printer connection

Hi I’ve a cannon printer PIXMA MG2551S which is USB connection only, tried to pair up with my iPhone without success, the printer fails to be recognised on my phone, any suggestions please?Les 

Unable to stream ITVX live via my EE box

Dear EE Customer Support,  I am writing to express my concern and frustration regarding the continued removal of live ITV streaming via the ITVX app on the EE Box. As a customer, I have always valued the convenience and quality of your services, but ...

JCH8967 by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

EE TV now tv issues

Hello, can anyone help? I moved over from BT to EE on Wednesday. Broadband is fine. The TV has been a nightmare. I have no now tv channels. I already had a now tv account. Spoke with EE on Wednesday who could see a problem with orders failing. The la...

Zombie7 by Explorer
  • 960 Views
  • 5 replies
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Why do I need £20 spend cap to use my contract aboard?

I have an old contract which includes unlimited text, calls and 200GB data. I am entitled to use it in EU as I had it before brexit. I’ve checked with customer services and they confirmed this. However last time I went to Spain (I visit my parents ev...

Bootoo by Investigator
  • 53 Views
  • 7 replies
  • 2 Helpful

TV package upgrade time?

I spoke with an advisor yesterday to request upgrade from big sport to full works pakage.  This does not seem to have happened yet and i have had no comms about it.  He also moved mevfrom bt broadband to ee broadband in the process so not sure but i ...

BigRoj by Visitor
  • 11 Views
  • 0 replies
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BT Hub 2 problem

I had full fibre installed in August 2024 and signed on for 500Mbs contract. It was OK for the first 10 days then the Hub2 I had  when I connected with the copper cable, the speed out of the router dropped from 360Mbs down to below 60Mbs. After a lon...

Why do you have other routers?

Hi guys I want to ask why do you have other routers when EE has now Wifi 7 router + u can insert 5G sim in it and have perfect internet for just £150 ? the router cost around £150 -£200 Does anybody owns it and configured especially 6Ghz ? Thnx

Smart Hub Plus vs Smart Hub Pro

I'm currently using EE's 1Gv service, and so have a Smart Hub Plus.I note that EE is now providing the Smart Hub Pro with Full Fibre services. Anyone upgraded? Is it significantly better? Worth the upgrade if £10 per month for the rest of my contract...

GCWood by Investigator
  • 37 Views
  • 5 replies
  • 0 Helpful