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Roaming and Fair Usage Policy

ThirtySixteen
Investigator
Investigator

Hi guys, 

I’ve asked this on X but was getting kinda confused with the responses so here goes. 

I have unlimited data and free roaming (plan started before July 21). 
I’m currently in Portugal and understand that I have a FUP of 50GB. That’s fine. 
I’ve been told that if I exceed that I can carry on using my data for £2.something a day. 

Is there a cap on this? Or a FUP? And is this activated automatically or do I have to add it or opt in? 

Also, before we left I gifted my wife 100GB. I assume she can use this in Portugal? (With the 50GB FUP of course). 

Thank you all. 

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @ThirtySixteen 

What tariff are you on. 

Have you read your terms and conditions:

https://ee.co.uk/help/terms-and-conditions

Thanks 




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Hi, yes. I’ve read the T&C but they don’t answer my question. 
I’m on a SIM only unlimited plan with free roaming as my plan started before July 2021. 
I realise I have a 50GB Fair Usage Policy. 
But I need to know when I reach that limit will the daily charge automatically kick in or do I need to add it? 
I’ve asked on X 3 times and got 2 different answers and 1 ‘I don’t know’. 

 

There is no daily charge to kick in when you exceed the 50GB pm FUP. My understanding is that your usage will be surcharged as per the following charges:Capture.JPG

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