Community Activity

Slow Dispatch of new phone

I was in store last Thursday morning where we upgraded my mums phone. It’s the IPhone 14 128gb in white I believe. We were told we would likely receive it Friday as it was early enough in the day but if not we’d get it Saturday. But it hasn’t come an...

Hwa_Star by Investigator
  • 106 Views
  • 7 replies
  • 2 Helpful

Unable to make calls from US

Hi all,As the title suggests, I'm currently in the US and unable to make calls. I've tried all the usual suspects including changing provider (only have access to T-Mobile where I am) and spending caps, roaming is enabled and WiFi calling has been en...

Woddeh by Investigator
  • 92 Views
  • 7 replies
  • 0 Helpful

Order

It's ridiculous that you haven't got a chat service I have anxiety and find it difficult to talk on the phone I ordered a phone off you you took the upfront payment and still I've heard absolutely nothing from you since about it 

EZZZ13 by Visitor
  • 2 Views
  • 0 replies
  • 0 Helpful

EE thinks I'm roaming in Ireland and Jersey when I am not.

I live in West Wales.  I regularly get a text..."Hi from EE, welcome to Ireland" when I am still at home.This doesn't worry me too much as I  believe that there is no extra cost involved if using my UK plan. But I don't know if this would apply to al...

Resolved! Puk code

My phone is sim is locked and I don’t even know my number. My elder brother just sent me the sim and now my sim is locked with Puk code and I have 9 attempts 

EE App

Hi,I recently transferred for BT to EE when I had Full Fibre 300 installed at my house on the 28th April 25. My EE app still does not shoe the broadband account (as of 13th May 25). If I try logging onto my old BT app it stats my broadband is no long...

Alby1958 by Explorer
  • 49 Views
  • 4 replies
  • 2 Helpful

WiFi Enhancer

Hello I got hooked up with EE broadband yesterday & i also payed for  the WiFi enhancer and I get to stage 3 where it attempts to lower the ping  and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...

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Raffle prize

Good evening,On behalf of East Goscote Scout Group, I would like to request a charity raffle prize donation. We are holding our Summer Fete in June which is our main fundraiser and includes a ticketed raffle.All funds raised will go towards improving...