PAYG Sim not connecting to data

[Ytaj123]

I am using samasung galaxy 6 phone with only 3g and am unable to connect to  4g mobile net work and calls from their hotline on my phone number are bared.

[Katie_B]

Hello @Ytaj123. 

Thanks for coming to the community. 

Are you currently roaming outside the UK?

Is 4G enabled within your phone settings?

Speak soon, 

Katie.