Re: No explanation for sudden loss of connection everywhere and why is my data 1
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-12-2023 11:30 PM
EE data connection stopped working. Have plenty of data. 3 / 4 bars signal strength swapped phone and exactly the same problem. Suspect sim but no way of checking. As I have spent the last 5 hours trying to fix this it would help if I could leave a message ticket with EE technical support to get back but to me to sometime. I would guess this message will be answered by bots.
Solved! See the answer below or view the solution in context.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
25-10-2024 11:43 AM
Hi @leo81065.
Thanks for coming here.
Are you able to try manually connecting to the EE network?
Katie
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
25-10-2024 12:30 PM
I contacted EE and was told to either buy a new simm (£1.00) and then contact EE to port my number to the new simm or EE would send me a new simm. So yes I had to contact EE either way.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
25-10-2024 02:20 PM
By turning the power off & restart the iPhone, the problem is solved. My iPhone has 2 SIM cards & that may be a problem.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
25-10-2024 02:21 PM
By turning the power off & restart the iPhone, the problem is solved. My iPhone has 2 SIM cards & that may be a problem.

- « Previous
-
- 1
- 2
- Next »
- Poor signal on two EE phones in Mobile Network discussions
- Issue with Calling Greece While Roaming in the US in Roaming
- Have signal but internet connection not working in Mobile Data
- No internet - 'good connection' according to you in Mobile Network discussions
- Need my micro SIM activating. out of UK and can not make calls and no network in SIM cards & Porting