Re: Mobile hotspot not connecting to any device

ffionvale
Visitor

‎21-05-2024 07:25 PM

I have the same issue. All software up to date. I can connect my laptop to my hotspot when at home with no issues,  but when I go overseas (I.e. France ) others can connect to it but they can’t access the internet 

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎22-05-2024 07:22 AM

Hi @ffionvale. 

Welcome to the EE Community. 

Have you tried connecting other devices to your phone whilst in France?

Does your laptop show as connected but No Internet available?

Have you tried manually connecting to other networks?

Katie

XRaySpeX
EE Community Star
EE Community Star

‎22-05-2024 02:54 PM

Is it on contract or PAYG?

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