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No Roaming in USA (Florida)

Lugger1
Investigator
Investigator

We have no roaming data here and it seems a very common theme in here. 

Before I get the usual cut & paste reply of have u done this, have u enabled roaming etc etcthe answer is yes we've done everything as instructed multiple times. Everything was fine ie text 150, roaming enabled. 

We have a Samsung & apple phones so it's not the phones or the sim as both not working. Our friend on 3 is working fine but we're not with them on holiday to use their phone and shouldn't need to when we've paid for a service. 

This is highly dangerous with the kids as we're driving with no maps and no contact if in an accident. 

I'm doing the Ironman here so again no phone while on route recce rides. Very very dangerous.

No contact back home until we're in a WiFi area. 

I'll be looking to get out of all my contracts with EE when home or if no luck then I'll be gone when contracts are up. 

We can't get in touch with EE as the phone signals don't work and u can only ring. That's a joke with no support and having to come to this place.

Has anyone come up with a solution as all the replies I'm seeing on here are silly and saying please contact us. HOW CAN WE!!??

11 REPLIES 11
Jacboo
Established Contributor
Established Contributor
No they were closed last night. There seems too many people having these issues for it to be individual phones.With regards to length of time I've only been in Florida in Jan and April for about 4 weeks each visit and it did it with me as your can see from my previous posts. I will  ring technical but I do think there is a bigger issue here with the roaming agreements with the USA particularly FloridaThanksSent from my Galaxy
Katie_B
EE Community Support Team

Thanks for confirming @Jacboo

There has been an update regarding Roaming in the USA.

Katie 🙂