My network just got disconnected

[bristolian]

Can you explain a bit more, what you mean by your network being disconnected?

Are you having coverage issues?

[Lorrlorr]

It shows no service for the first time haven’t experienced before and I can’t call EE too?

is it everyone or just me?

[Christopher_G]

Have you tried restarting your phone, @Lorrlorr?

Chris

[Lorrlorr]

Yes soo many times 🥺what’s happening 

[Christopher_G]

Thanks, @Lorrlorr 

If you pop your postcode into our coverage checker and hit 'check status', are there any issues that we're aware of in your area?

Chris

[Lorrlorr]

No issues popped

is there anything wrong with my number?

[Christopher_G]

OK, thanks for checking, @Lorrlorr 

I would recommend speaking to our Technical Support team so they can check for you.

Chris

[Lorrlorr]

Not connecting as well

no live chat for EE?

[Christopher_G]

Yes, there's a live chat on that link for pay monthly customers, @Lorrlorr.

If you can't access it, I'd recommend calling one of the contact numbers from another phone.

Chris