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Mobile plan

Ellemckeown
Visitor

I have recently changed to sim only plan and selected a plan with 25GB data as the most data I’ve used over the two year period is 20GB. I have used it all up now within 14 days and never usually happens, trying to live chat but won’t allow me to

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Ellemckeown     You can only live chat if agent is free to chat.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @Ellemckeown

Thanks for coming here. 

Please call us on 150 and the team will get this looked into for you. 

Leanne 🙂