Lost data

Nino3
Visitor

I recharged my cell with 20G of data.then today i lost them without using them

2 REPLIES 2
grsdev
Expert Contributor
Expert Contributor

This is normal. Kind of.

The service that tells you how much data you have left on a PAYG SIM has not been working for about 5 days now.

Try texting "AL" (without the quotes) to 150. You should get a text message back showing what you have left. That seems to be still working for most people.

Leanne_T
EE Community Support Team

Morning @Nino

Thanks for coming here. 

If you text BALANCE to 150, or AL to 150, do you get the correct allowance information showing in the reply? 

Leanne.