Mobile data concerns

[jj2000ho]

Can people in tech support see my mobile browsing history 

Thanks in advanced

[Profile closed]

Hello @jj2000ho 

Any browsing history retained by EE is only kept for legal & judicial purposes & will only be released to the proper authorities upon Court Order.

[jj2000ho]

So just to confirm, do tech support staff have access to this information?

[Alex_H]

Hi @jj2000ho ,

Welcome to the EE Community 🙂

Our technical support team are not able to access your mobile browsing history. They can generally see which apps have been used and what amount of data has been used on an app, but not any content that has been accessed.

Alex

[jj2000ho]

Thank you, so an app like reddit, would my searches in the app of reddit or communities visited be accessible.

[Alex_H]

@jj2000ho No they wont be able to see the content of what you have been browsing/searching.

Alex