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Mobile data concerns

jj2000ho
Investigator
Investigator

‎20-08-2024 01:06 AM

Can people in tech support see my mobile browsing history 

 

Thanks in advanced

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5 REPLIES 5
Profile closed
Not applicable

‎20-08-2024 01:12 AM

Hello @jj2000ho 

Any browsing history retained by EE is only kept for legal & judicial purposes & will only be released to the proper authorities upon Court Order.

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jj2000ho
Investigator
Investigator
In response to Profile closed

‎20-08-2024 02:52 AM

So just to confirm, do tech support staff have access to this information?

0 Helpful
Alex_H
EE Community Support Team
In response to jj2000ho

‎20-08-2024 09:54 AM

Hi @jj2000ho ,

Welcome to the EE Community 🙂

Our technical support team are not able to access your mobile browsing history. They can generally see which apps have been used and what amount of data has been used on an app, but not any content that has been accessed.

 

Alex

jj2000ho
Investigator
Investigator
In response to Alex_H

‎20-08-2024 02:37 PM

Thank you, so an app like reddit, would my searches in the app of reddit or communities visited be accessible.

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Alex_H
EE Community Support Team
In response to jj2000ho

‎20-08-2024 03:06 PM

@jj2000ho No they wont be able to see the content of what you have been browsing/searching.

Alex

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