Late bill payment

[KevinMR10]

So I was meant to pay my bill on the 15th of march but I’ve paid it off today but my data still ain’t working is there any reason behind that 

[Chris_B]

@KevinMR10  Once paid it can take up to 24 hours before you get a working signal again, it’s not just a case of flickering a switch.   When EE cut you off they actually started that process 24 hours before you actually got cut off,     It’s a network process that has to filter through the whole EE network to deactivate/activate the SIM card/device. 

[Leanne_T]

Hi @KevinMR10 

Thanks for posting 🙂

Can you make calls and send texts? 

Have you restarted your phone? 

Thanks. 

Leanne.