07-06-2023 04:06 PM
Hi,
I had this message come through “Hi from EE: You've now used all of the data you can gift. You'll get more next month but, in the meantime, you can continue to enjoy using your unlimited data allowance.” A day or two after my phone would only display the E mark not the 4g symbol meaning I don’t have internet, I presumed I had gone over my unlimited data but it should have refreshed today and i’m still having this issue when not connected to wifi.
any help would be appreciated
01-07-2023 10:54 AM
01-07-2023 10:56 AM
OK thanks, @jobanjeet
I recommend speaking to our technical support team so they can check everything from our side for you.
Chris
01-07-2023 11:02 AM
01-07-2023 11:03 AM
There is a live chat service and some numbers to call from another phone on that contact us help page, @jobanjeet
Chris