Internet issues

[Pardon_SayAgain]

Hi,

I had this message come through “Hi from EE: You've now used all of the data you can gift. You'll get more next month but, in the meantime, you can continue to enjoy using your unlimited data allowance.” A day or two after my phone would only display the E mark not the 4g symbol meaning I don’t have internet, I presumed I had gone over my unlimited data but it should have refreshed today and i’m still having this issue when not connected to wifi.

any help would be appreciated 

[jobanjeet]

no lebera sim network was lost yesterday and i put it out from my phone .

[Christopher_G]

OK thanks, @jobanjeet 

I recommend speaking to our technical support team so they can check everything from our side for you.

Chris

[jobanjeet]

but I am not able to contact him from my number

[Christopher_G]

There is a live chat service and some numbers to call from another phone on that contact us help page, @jobanjeet 

Chris