I don't like this new app can't find my bill amount data usage nothing why chang

SusanJ2 · ‎03-07-2023

Chris_B · ‎03-07-2023

@SusanJ2 So see your bills you click Bills & Payments on the top right of the home page. And on the home page you scroll down to see your data usage.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎03-07-2023

@SusanJ2 So see your bills you click Bills & Payments on the top right of the home page. And on the home page you scroll down to see your data usage.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎03-07-2023

Text AL to 150 from your no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

dh09 · ‎06-07-2023

I can’t find my bill

Katie_B · ‎06-07-2023

Hello @dh09.

Welcome to the community.

Your EE bill can be found by logging in to your My EE online or My EE app.

If you are still unable to locate this please check you are set up as the account holder rather than an account user.

Katie

Frustrating11 · ‎31-07-2023

Susan ! If you need to find out the balance for on data usage , send a text to 150 saying Balance , hope this helps and I agree this is the worst app out there