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I changed the 50 GB per month service to unlimited service

Qamar22
Investigator
Investigator

‎04-07-2025 06:40 PM

 

   I haven't received an update yet. How long do I have to wait for an update? 

0 Helpful
3 REPLIES 3
bristolian
EE Community Star
EE Community Star

‎04-07-2025 11:37 PM

If you request a change of price-plan by phone, it's usually active immediately. If you do so by online or self-service methods, it may take a little longer.

Try texting BALANCE to 150, what do you receive by response? Alongside your myEE app & website, that's the 3 main ways to check your data allowance.

Qamar22
Investigator
Investigator
In response to bristolian

‎05-07-2025 12:18 AM

 

 I called 150 and it said it was changed but it didn't activate 

0 Helpful
Matt_124
EE Community Star
EE Community Star

‎05-07-2025 12:37 AM

Is this on Pay As You Go with a Pack, or on a Pay Monthly Contract?