Hotspot Allowance
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27-12-2022 12:11 PM
Hi all,
how much hotspot allowance are we given?
I have an unlimited data plan. I’ve just moved house and Virgin have screwed us over and not installing till 18th Jan, I googled and it said if you have unlimited data you have unlimited hotspot as long as you don’t tether too many devices. However, I received a text last night from EE saying I’ve used 80% of my gifted data.
is there anything me and my friend can get to be able to use hotspot at home till internet is installed?
thanks.
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27-12-2022 05:43 PM
You haven't gifted 80%. You have used 80% of your giftable allowance by using your data yourself. Your giftable allowance is from the 1st 100GB of all your data in the month & every time you use data by hotspotting you are eating into that giftable allowance.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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27-12-2022 12:19 PM
Hi @CFoxy98
Unlimited contracts are 600GB as per the terms and conditions. You can gift 100Gb hence the warning.
You can only normally teather 10/12 separate items at any one time.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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27-12-2022 12:37 PM
Okay thank you.
this is going to be a fun month 🙄
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27-12-2022 01:30 PM - edited 27-12-2022 01:34 PM
Gifting and tethering are 2 different things. You can only gift 100gb per month but you can hotspot all your data allowance if you want just aslong as you don’t hotspot too many things. Gifting actually means going into your my EE account and gifting data to another account on yre my EE account. You’ll be able to hotspot as much as you can normally use on yre own phone which with unlimited is 600gb
iPhone 16 Pro Max
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27-12-2022 03:58 PM
That’s what I thought, I’m just simply using my phone’s signal to use it on fire sticks etc. Hardly gifting data doing that.
but I’ve gifted 80% apparently but can you track how much you’ve used as on my EE app it just gives me no info about allowances.
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27-12-2022 05:43 PM
You haven't gifted 80%. You have used 80% of your giftable allowance by using your data yourself. Your giftable allowance is from the 1st 100GB of all your data in the month & every time you use data by hotspotting you are eating into that giftable allowance.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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27-12-2022 07:49 PM
So I’ve used 80% of the first 100GB (which is giftable limit) of the 600GB I get with unlimited data package?
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27-12-2022 07:59 PM
Exactly!
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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27-12-2022 08:15 PM
Thank you 😊
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27-12-2022 09:04 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
