Hi @Sddeckcarpenter
- Are you PAYG or pay monthly contract?
- Are you in the UK?
- Have you tried restarting your device?
- What device do you have and did you get it from EE?
Have you checked your local network for issues?
https://coverage.ee.co.uk/coverage/ee
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
