After I found this out I did ask the question and explained that I purchased the sim in accordance with the information provided. I explained that on my current bill it states I could gift data to any other plans on my account.
after doing this I was apologised to and offered a discount to align the cost of my new plan to that of the no frills plan, it is ridiculous the lack of info surrounding these plans. And when you think you've found an answer, you find something to contradict your findings.
Glenn Adair
