cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Double Data Message

MrsC16
Investigator
Investigator

Hello,

I've had a message from 1122 to say I can get double data as I'm also a BT broadband member. It says if I reply with the word DOUBLE it will be added. 

When I replied to the message it then says it'll charge me to send. Is this just a standard network rate message and can it be trusted?

Thanks 

28 REPLIES 28
PATRICIA501
Explorer

Hi I have BT broadband and am with  EE and got message 1122 to say eligible for Double data but when I sent message to 150 I got this reply Sorry, you aren't eligible for double data as you have no BT broadband product associated with this mobile number.  The Broadband is connected to landline so does that not apply

Leanne_T
EE Community Support Team

Hi @PATRICIA501 

The terms advise, 'Available to selected new and existing EE customers on a pay monthly handset plan or selected SIM only phone plans who also have an existing eligible BT Broadband Plan. Both accounts to be registered to the same account holder at the same address to benefit from a double data boost on their registered EE Plan'

If you are eligible, please call us on 150 and the team will be happy to help 🙂

Leanne. 

I think the answers given to concerns about 1122 are too brief and flippant which is not reassuring at all

Katie_B
EE Community Support Team

Hi @Macp1

More information on the Double Data offer can be found HERE, as well as the terms at the bottom of the page.

Katie

Add data eu

vpn2025
Valued Contributor
Valued Contributor

there is a big problem, the first 3 numbers are 112, the emergency number! with emergency numbers it still dials them with other numbers after for example calling 999123 would call 999

XRaySpeX
EE Community Star
EE Community Star

@vpn2025 : But you're not dialling them; you're texting them. Texts to 1122 are not sent to the emergency number.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
vpn2025
Valued Contributor
Valued Contributor

someone once had an offer from that number, texting it did nothing so they called it and got   emergency, which service

XRaySpeX
EE Community Star
EE Community Star

More fool them then! 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP