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Resolved! Refund
Hello,Made an order and didn’t get any confirmation email or so.When finally got connected with someone they told me I didn’t pass checks but upfront payment for phone has been taken and I didn’t receive a refund
Resolved! Help getting full 1.6gb from Asus router(2.5Gbps capable) EE hub shows 1676Mbps
Hi,I'm hoping someone can help with an issue I'm having using a third-party router( ROG Rapture GT6 | Gaming WiFi Router | ASUS ROG UK).With EE's hub, I receive a speed of just over 1.6 Gbps. However, I would like to be able to use my Asus ROG Raptur...
MOBILE DATA NOT WORKING!!!
Hi, i recently just purchased a £10 pack to renew but its not working. I got a confirmation mail and text but its not working. Can I know what is going on, because this isn't nice. I purchased out of a matter of urgency and now I can't do what I want...
Broadband speed
HI, since moving over to EE, my internet speed has dropped and on one occasion failed altogether. One new hub and a visit by an engineer, no better. Call after call and all you get is "well, you are getting the minimum guaranteed speed so what's the ...
Cannot connect to tech support
I have moved to this new place yesterday and my phone has got 0 signal bars when I am inside the house. I tried to contact EE and they told me to move from pay as you go to contract to get technical support for booster. And as per their suggestion I ...
they flat out denied there was any loss of service
Same here and when I phoned EE about it they flat out denied there was any loss of service [Mod edit: Please do not post personal information on the public board. Thanks!]
No picture
I don’t have a picture from my main set top box only sound I have changed the cable and turned the box off at the wall but nothing I can never get through on the phone
Add ons
I have Apple one as a free add on but can’t activate it on my phone. Just keeps telling me I need a subscription for whichever service I try. Why? What have I done? Who did I upset?
Resolved! Upgrade..showing 1 month contract
My daughters phone is coming to an end of contract. Contract has been for 2 years so not seen the new plans before and showing as a 1 month contract for her? Can some explain what this means, sorry if sounding a bit daft. And need help on which plan ...
Resolved! Closing an inactive account
I have not been a active customer for a year now (no contracts/products/or outstanding balance) but I still have access to my online account. I want to delete my account, but I cant find anywhere to do this. (I have a EE Broadband account, if that m...
